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Move to a new device management platform without wiping laptops

Change from one platform to another, or merge Microsoft tenants after an acquisition, without costing anyone a working day.

Book a free device auditWhat's included
Common moves
Jamf Pro to Intune, Intune to Jamf Pro, Addigy to Jamf Pro, Workspace ONE to Intune, tenant to tenant
Devices
Mac, Windows, iPhone, iPad and Android
You receive
A dated migration plan, tested policies and a staff communication pack

Where migrations go wrong

Companies change platforms for good reasons: a licence renewal, a merger, or a tool that no longer fits. Migrations go wrong when devices fall between the two systems, lose Wi-Fi or VPN settings, or need a full reset.

We plan the move so every device stays managed and secure at each step.

What's included

  • Inventory and exportA full list of devices, policies, apps and scripts in your current platform.
  • Policy mappingEvery setting matched to its equivalent in the new platform, with gaps called out.
  • Target buildThe new platform configured and tested before any device moves.
  • Apple device movesDevices reassigned in Apple Business Manager. Recent Apple versions can move devices to a new management service without erasing them.
  • Windows movesAutopilot profiles, Entra ID join and app packages prepared ahead of each batch.
  • Staff communicationPlain-language emails and a one-page guide for each batch.
  • DecommissioningThe old platform cleaned up and closed once the last device has moved.

How it runs

  1. Inventory

    Export everything from the current platform.

  2. Map

    Match each policy to the new platform.

  3. Build

    Configure and test the new platform.

  4. Pilot

    Move one small batch and fix what we find.

  5. Migrate

    Move teams in scheduled batches.

  6. Close

    Shut down and clean up the old platform.

What you get at the end

Everything is in your company's name and documented, so you are never tied to us.

  • A dated migration plan with batch dates agreed with your teams
  • A policy mapping sheet from old platform to new
  • The new platform, configured and tested
  • Staff emails and a one-page guide for each batch
  • Confirmation that the old platform is closed and its data removed

Questions

How long does a migration take?

It depends on the number of devices and how many custom settings you have. Most projects run over a few weeks including the pilot, and you get a dated plan after the audit.

Will people lose files?

No. Moving management platforms does not touch the files on a device. Where a device does need a reset, we back it up first and agree a time with the user.

Can we run both platforms during the move?

Yes. Devices move in batches, so both platforms run side by side until the last batch is done.

Related services

Apple device managementMacs, iPhones and iPads that set themselves up, with Jamf Pro or Addigy.Windows and Android with IntuneCompany PCs and Android phones in one Microsoft console.Ongoing device supportA monthly plan where we run your device management for you.

Guides on this topic

GuideJamf Pro, Microsoft Intune or Addigy: how to chooseA plain-language comparison of the three platforms we work with most, and the questions that decide which one fits.ExplainerWhat Apple Business Manager is, and why your company needs itApple's free portal for company devices in plain language: what it does, what you need to sign up, and what happens to devices bought elsewhere.

Start with a free device audit

Tell us what you have. We review your devices and settings, then send a written report and a fixed quote.

Book a free device auditSee all services